How long will it take to get my order?
It depends on the shipping method you choose as well as your location. We create all orders on demand and usually need 1-5 days to make an order before shipping it. If you require your product by a certain day, please reach out to our customer support team here.
Do you ship internationally?
Absolutely! we ship worldwide.
Orders & Returns
Can I cancel or change my order?
No sweat, just get in touch with our customer service team using the form on the contact page here.
What if I received damaged or incorrect merchandise?
In the event that you receive defective, incorrect or incomplete merchandise, please contact us right away so we can make it right. Make sure you provide your order number and a photo of the product.
Materials & Use
Can your planters be used outside?
No. Our planters are for indoor use only. The sun’s UV light will slowly break down the planters. The material also has a low melting point, meaning it may get malleable on hot summer days.
If your material is biodegradable wont it breakdown when wet?
No, our products are watertight and long lasting. In order for the material to break down, it requires specific, industrial composting conditions. It will last a lifetime, but not thousands like conventional plastics.
Is your material safe?
Yes, of course! Our biodegradable, plant based material is chemically inert.